The Handpan App Privacy Policy
# Privacy Policy for The Handpan App
**Last Updated: February 26, 2025**
## Introduction
Welcome to The Handpan App. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our application.
## Information We Collect
### Personal Data
We may collect the following types of personal information:
- **Account Information**: When you create an account, we may collect your name, email address, username, and password.
- **Profile Information**: Any additional information you choose to add to your profile such as profile picture, biographical information, or preferences.
- **Usage Data**: Information about how you use the app, including practice sessions, favorite scales or sounds, and app feature usage.
- **Device Information**: Information about your mobile device including device type, operating system, unique device identifiers, IP address, and mobile network information.
### Non-Personal Data
We also collect non-personal information that does not directly identify you, such as:
- Anonymous usage statistics
- App performance data
- Feature popularity metrics
## How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve The Handpan App
- Create and manage your account
- Process your requests and transactions
- Personalize your experience
- Communicate with you about app updates, new features, or support issues
- Monitor and analyze usage patterns and trends
- Ensure the technical functionality and security of our app
## Data Storage and Security
Your data is stored on secure servers and we implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
## Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- **Service Providers**: With third-party service providers who help us operate our business and deliver services to you (e.g., cloud storage providers, payment processors).
- **Legal Requirements**: When required by law, such as to comply with a subpoena or similar legal process.
- **Protection of Rights**: When we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- **Business Transfers**: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
## Your Choices and Rights
You have certain rights regarding your personal information:
- **Access and Update**: You can access and update your personal information through your account settings.
- **Deletion**: You can request deletion of your account and associated personal data.
- **Opt-Out**: You can opt out of non-essential communications and certain data collection.
- **Data Portability**: You can request a copy of your data in a structured, commonly used, and machine-readable format.
## Children's Privacy
The Handpan App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
## Third-Party Links and Services
The Handpan App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party services you access.
## Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
## International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from those in your country. We have taken appropriate safeguards to ensure that your personal information remains protected.
## Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
contact@novapans-handpans.com.au
## Your Consent
By using The Handpan App, you consent to our Privacy Policy and agree to its terms.